Privacy Policy

This website belongs to CFG Limited (‘Company’), a limited liability company incorporated in Malta under company registration number C101617 which operates an estate agency duly registered according to law, and whose contact details are:

Tel: 27300651,

Email : [email protected]

Address : 128, Triq Salvu Psaila, Birkirkara, BKR9077

By using this website you agree to this privacy policy (‘Privacy Policy’) which sets out how our Company processes personal data and how it applies data protection principles, the type of information we collect, how we get the personal information and why we have it, why we store your personal information, your data protection rights and how to raise enquiries related to the processing of your data.

Type of data collected
We do not automatically collect data when you are visiting our website. Personal data is collected when you ask us for assistance with searching a property to buy or rent, or for assistance with a property to be sold or leased out, whether in relation to a property listed on our website or otherwise. The personal data collected is: Name, email address, phone number, identity card number, address, property offered, property visited, type of property being searched, the block where the unit may be situated and associated listings.

How we collect your data
Most of the data we collect is provided directly by you. We collect data and process data when you:

Click on any one of the means for communication or chatting provided in our website;
Complete blank fields or provide feedback or request call backs in relation to this website or any of the properties listed therein;
Provide us with such information over the phone or via other means;
Register online or click on wishlists for any of our properties or services;

Why we use and store your Personal Data
Your Personal Data is collected by our Company to be able to:

Process your request or your account;
Email you with advertising or marketing notices we think you might like and to which you have subscribed;
Contact you for follow-ups, for setting appointments for viewings or other meetings;
To generate user preferences and usage statistics;
To provide you with the service/s requested of us;
To reply to and take action on any of your requests;
To contact you about properties that might interest you.

Your Personal data will be shared with all of our estate agents associated with us as an integral part of our comprehensive service to you. It may also be shared with public authorities if we are required to do so according to law.

Our Company securely stores your Personal Data on our internal databases and on the cloud which may be managed by an external service provider. Your Personal Data will be kept until you remove it.

Should you opt to receive marketing material from us, you may always opt out later by clicking the Unsubscribe button.

Under the relevant GDPR law, the lawful bases we rely on for processing your Personal Data are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting 27300651

(b) We have a contractual obligation.

(d) We have to protect a legitimate interest.

Your data protection rights
At law, your data protection rights are the following:

Your right of access – You have the right to ask us for copies of your Personal Data.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information under certain conditions.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the right to object to the processing of your personal information under certain conditions.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at [email protected] – 27300651 – 128, Triq Salvu Psaila, Birkirkara, BKR9077 if you wish to make a request.

Whenever you withdraw your consent or whenever you request the erasure, restriction or objection to our processing of your Personal Data, we may be unable to provide you with the service requested of us. Any such withdrawal shall be without prejudice to the correct and lawful processing of Personal Data based on your prior consent or prior provision.

Cookies
Our Company may use cookies to improve your experience on our website, and the website’s functionality, including how you use our website, or to recognise you on our website and remember your previously selected preferences if any. You can set your browser not to accept cookies. In cases where cookies are used for functionality purposes, some of our website features may not function as a result of your opting to have your browser not accepting cookies.

Enquire about our processing of your Personal Data
If you have any concerns about our use or processing of your Personal Data, you can enquire with us at [email protected].

If you are unhappy with how we have used your data and we have provided an unsatisfactory reply or solution to your enquiry, you can also contact the competent data protection office.

This Privacy Policy was updated on 13 January 2023. It is in your interest to regularly check this policy as it may be updated from time to time.